Get expert advice from Pietro.

In FeedBear, there are three main types of users: Owners, Team members (admins), and normal users.

Here's a breakdown:

1. Owners: The person who creates the FeedBear project. They have complete control over the project, including all administrative functions like accessing billing and managing the team.
2. Team members (admins): These are team members added by the Owner. Admins can do almost everything the Owner can, except for managing the team and subscription. Typically, team members like developers, product managers, and leadership are added as Admins. They have the ability to edit, manage, move, and delete ideas, change statuses, and create changelogs.
3. Normal Users: These are generally customers or users who access your project and idea boards. They can submit ideas, share comments, and upvote existing ideas. They don't have the administrative capabilities that Owners and Admins have.

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Yes, get in touch at sales@feedbear.com during your trial and we'll offer you our plan for non-profits and registered charities.

You can create unlimited boards within your project. Some customers use separate boards for different products within the same project. If you'd like to have completely different branding, you'll need to create a new project (billed separately from the first). If you're an agency or need more than 10 projects, get in touch at sales@feedbear.com

A project usually corresponds to a company or brand. Each project has separate branding, a web address e.g. leaddelta.feedbear.com or roadmap.leaddelta.com, multiple feedback boards, but a single roadmap and changelog page. You'll need multiple projects if you have separate brands and products with a different audience. If you have multiple products under the same company/brand and with lots of overlap in usage, then it's best to use boards within the same project.

support@feedbear.com

Yes, you can easily add a feedback widget within your web application to collect feedback from your users. Read more in our help article. If you have a mobile app, we suggest linking to your feedback board within a webview or loading the board in Safari/Chrome.

Yes! Most customers use feedback.domain.com or roadmap.domain.com - read more in our help article.

Yes! You can see our own FeedBear roadmap.

Yes. The yearly plan comes with a discount (2 months free). Upgrade from your project's settings.

Yes. You can cancel any time on your own from your account settings, Subscriptions tab. Your project will remain available only to you forever with an option to delete it completely.

No. We don't ask for your card details up front. You'll only be charged when you decide to upgrade. If you want to continue using FeedBear after your trial, we'll ask for payment details.

Yes, we support English, French, German, Dutch, Spanish, Italian, Portuguese, Chinese and we’re working to add several more.

Yes, check out our gallery of examples.